Product tour
Powerful features for modern property managers
Every capability is designed with your success in mind—from parsing daily noise to scaling thoughtful operations across multiple listings.
Capture every detail automatically
WhatsApp & Email Parsing
Unified inbox parsing
What it does
Extract booking details, guest info, and action items automatically from WhatsApp (via Twilio) and email threads.
Why it matters
Eliminates manual copy/paste and keeps all context tied to the correct stay.
Example
A guest confirms arrival time on WhatsApp while a booking change arrives by email; both sync into the same reservation automatically.
Cleaner summaries
What it does
Summarize parsed data for teammates with context-rich briefs.
Why it matters
Keeps cleaners and co-hosts aligned without forwarding long threads.
Example
A daily digest highlights arrival windows, guest requests, and prep tasks pulled from overnight messages.
Decision support without noise
AI Message Prioritization
Urgency scoring
What it does
Highlights messages that need action first, such as check-in issues or payment questions.
Why it matters
Reduces response delays and keeps attention on time-sensitive topics.
Example
An after-hours WhatsApp note about a lockbox issue surfaces above routine confirmation emails so you resolve it immediately.
Smart routing
What it does
Route messages to the right teammate based on skill and availability.
Why it matters
Ensures specialists see relevant threads without digging through everything.
Example
Maintenance-related emails route to your ops lead while guest experience notes stay with you.
Human-in-the-loop assistance
AI Reply Suggestions
Draft replies
What it does
Generate clear responses you can approve or edit before sending.
Why it matters
Saves time while keeping you in control of tone and policy.
Example
For a late checkout request, the system drafts a polite reply with available options; you tweak and send in seconds.
Policy-aware templates
What it does
Blend AI suggestions with your own rules for refunds, check-ins, and add-ons.
Why it matters
Ensures consistency while respecting your brand voice.
Example
When a guest asks about luggage storage, the draft highlights approved time windows plus access instructions.
Cleaner handoffs and predictable ops
Calendar & Task Automation
Calendar-driven playbooks
What it does
Use .ics data to trigger handoffs, reminders, and prep tasks.
Why it matters
Prevents gaps between bookings and aligns cleaners, co-hosts, and vendors.
Example
When a checkout updates to 11am, cleaning reminders shift automatically and a ready-notice queues for the next guest.
Timeline visualization
What it does
View arrivals, departures, and tasks on a single horizontal schedule.
Why it matters
Gives an at-a-glance view of your day without spreadsheets.
Example
See all turnovers for Saturday, including which units still need approval on their reply drafts.